Code of Ethics

• To perform high-quality repair at a fair price.

• To give the customer a price estimate for work to be performed.

• To use only proven high-quality merchandise.

• To employ the best skilled technicians obtainable.

• To furnish an itemized invoice. Replaced parts may be
inspected upon request.

• To have a sense of personal obligation to each individual
customer.

• To recommend corrective and maintenance services,
explaining to the customer which of these are required to correct existing problems and
which are for preventative maintenance.

• To furnish or post copies of any warranties covering parts or services.

• To obtain prior authorization for all work done, in writing, or by other means satisfactory to
the customer.

• To follow state regulations.

• To notify the customer if appointments or completion promises cannot be kept.

• To exercise reasonable care for the customer's property while in our possession.

• To maintain a system for fair settlement of customer's concerns.